Passion * Integrity * Results

Passion for our community

We are dedicated to providing exceptional service.  We listen carefully and respond to the needs and expectations of our customers and our community.  Each of us plays an important role in serving the community and making our city a great place to live and work.  We encourage creativity and innovation as we constantly seek to improve our services and to enhance the quality of life in our community. At Springfield, each individual makes a difference.

Integrity in our work

We are professional and honest in our working relationships. We strive for equity and fairness in our decision making and in our treatment of one another.  We honor our commitments.  We hold ourselves accountable to the highest ethical and performance standards.

Results through collaboration

As City of Springfield employees we are committed to working together with citizens, elected officials and each other.  We get the job done.  We value our culture of participation, building strong partnerships across our organization and within our community.  We respect individual differences, recognizing they are part of our strength as a team.  We share ideas to inspire and learn from one another.