Police Office Supervisor

City of Springfield

POLICE OFFICE SUPERVISOR

Pay Grade: 32

FLSA Status: Exempt

Bargaining Unit: Nonunion

Benefits Summary

GENERAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Police Chief, or a Police Captain, supervises support services in the Office of the Chief, and the Police Records Unit. Performs related duties as required.

Essential Duties

1. Coordinates complex program/sub-program areas, and administrative activities for the Office of the Chief, in accordance with general directives or office policy and procedures; supervises the operation of the Police Records Unit, and participates in the hiring, evaluating, and disciplining of assigned staff; participates in identifying and modifying office policies and procedures.

2. Completes special projects, as assigned by the Police Chief, by gathering and compiling data, monitoring timetables, organizing sub-programs, scheduling staff, and conducting the necessary followups, performs tasks independently, as needed.

3. Provides interpretations of the Police union contract, and makes recommendations regarding bargaining unit policies that affect support services employees in the department, and employees in the Records Unit.

4. Serves as an information resource for complex assignments, and monitors the training of new employees; may perform backup recordkeeping activities in the absence of the Senior Police Calltaker/Records Clerk.

5. Supervises the planning, development, and implementation of the manual and automated record-keeping programs; recommends improvements to the Bureau Commander; monitors the release of information to the public, and supervises the removal of case files from the unit.

6. Participates in meetings and interacts with representatives from other agencies; maintains communication between the records unit and all command levels in the department.

7. Participates in the preparation, administration, and monitoring of the department budget and related financial control systems.

8. Receives visitors to the Office of the Chief, and provides information or refers as needed; answers the telephone and responds to caller by providing information or referring to appropriate individual; places and returns calls as required.

9. Maintains departmental payroll records by the data entry of attendance and overtime, use of accrued leave, personal expense and special pay allowances, and other pay items, for all Police Department employees; submits a monthly report to the City Payroll section.

QUALIFICATION REQUIREMENTS

General Knowledge, Skills, and Abilities

Thorough knowledge of modern office practices and procedures; thorough knowledge of law enforcement or criminal justice calltaking, and record processing and maintenance operations; considerable knowledge of data gathering, and data entry and compilation methods; considerable knowledge of office practices and procedures; considerable knowledge of supervisory and training methods and techniques; knowledge of timekeeping, budgeting, and financial recordkeeping procedures and requirements; ability to organize, coordinate, and supervise the work of administrative support staff personnel and to provide training and guidance to employees; ability to make operational and procedural decisions in accordance with established policies; ability to use departmental and interagency data access methods; ability to utilize word processing, spreadsheet, and database systems sufficiently to perform assigned duties; ability to prepare, maintain, and submit accurate, timely payroll records; ability to prepare, administer, and monitor the records unit budget; ability to organize the maintenance and use of law enforcement forms, department records, and standardized documents; ability to participate in the development of policies, procedures, work plans, and schedules; ability to coordinate and monitor programs and projects; ability to receive unit visitors in person and via telephone, and provide the necessary information or referral; ability to prepare reports and correspondence; ability to establish and maintain effective relationships with co-workers, other agency representatives, and the general public; ability to travel as required.

Experience and Training

Completion, or the equivalent, of two years of job-related training or coursework, plus related work experience, typically five years experience in staff support positions of increasing complexity, with at least one year in a law enforcement or criminal justice recordkeeping unit, and one year as a supervisor. An Associate's Degree in Criminal Justice or a related field, may be substituted for up to half of the required non-supervisory experience, or any combination of training, education, and experience that provides the required knowledge, skills, and abilities.

CONDITION OF EMPLOYMENT

Police Department employees hired after June 1986 must refrain from the use of tobacco products while on duty.

jc169130

Logo McKenzie Boat