EMS Accounting Technician

City of Springfield

EMS ACCOUNTING TECHNICIAN

Pay Grade: 117

FLSA Status: Nonexempt

Bargaining Unit: OPEU

Benefits Summary

GENERAL DUTIES AND RESPONSIBILITIES

Under general supervision of the EMS Account Services Supervisor, performs a variety of paraprofessional and technical accounting duties involved in preparing and submitting billings, maintaining revenue and program records, and contacting patients, insurance companies and others to collect payments for services provided. Performs related duties as required.

Essential Duties

1. Reviews, posts, balances, and receipts all City of Springfield and contract agency revenues for emergency medical services; processes all requests for disbursements to the contract agencies, and processes accounts determined to be uncollectible.

2. Investigates and gathers information on accounts using a wide variety of resources; researches insurance and other sources of third party payment to determine primary payment responsibility.

3. Prepares bills for all ambulance patient transports by entering information in the computer; prints patient bills and processes them for mailing.

4. Uses collection methods to settle accounts by phoning or corresponding with: patients, friends and relatives; local, national and international insurance companies; doctors, hospitals and nursing homes; government agencies and attorneys; and any other source available to effect maximum collection of past due accounts.

5. Provides information and assistance to patients on all aspects of ambulance and EMS billings, services, and procedures; meets with visitors to the office and answers incoming telephone calls.

6. Compiles statistical reports, maintains accurate records of statistical or financial transactions, makes arithmetic calculations, and verifies totals and extensions; participates in a variety of special projects and analyses.

7. Audits transactions and records for accuracy and adherence to established guidelines; analyzes and researches financial record systems to resolve routine accounting errors and problems.

8. Prepares reports, forms, statements, and other statistical and numerical information.

9. Posts and balances financial transactions, to include annual EMS revenues of several million dollars.

10. Functions as a team member, and by way of cross training serves as back up to designated positions in the section.

11. Attends internal and external meetings as required.

QUALIFICATION REQUIREMENTS

General Knowledge, Skills, and Abilities

Knowledge of medical terminology and procedure; knowledge of insurance and health care terminology; knowledge of account collection procedures and guidelines; knowledge of bookkeeping practices and concepts; knowledge of the role of computer information systems, as they relate to the duties of the position; knowledge of modern office practices, procedures, and equipment; ability to perform a variety of clerical and technical duties involved in preparing and submitting billings, maintaining revenue and program records, and contacting patients, insurance companies, and others to collect payments for services; ability to learn the EMS billing system; ability to provide a wide range of information and assistance, in person and by telephone, related to EMS billings, services, and procedures; ability to perform basic bookkeeping work using independent judgment; ability to prepare accurate financial forms and reports; ability to analyze accounting and statistical data; ability to operate personal computers and utilize word processing and spreadsheet applications; ability to post data and make arithmetic calculations with speed and accuracy; ability to learn and apply laws, regulations, and policies according to established guidelines; operate standard office machines, including typewriters and calculators, and type sufficiently to perform the duties of the job; ability to interact harmoniously with co-workers, other agencies, attorneys, doctors, insurance companies, patients, and the general public.

Experience and Training

Four years of experience in financial recordkeeping of increasing complexity, with at least one year in account collections or medical office administration support, and formal training or coursework in accounts management and bookkeeping, or any combination of education and experience which provides the required knowledge, skills, and abilities.

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