City of Springfield, Oregon 97477

City of Springfield

CLERK 2

Pay Grade: 512 / 22

FLSA Status: Nonexempt

Bargaining Unit: OPEU / Nonunion

GENERAL DUTIES AND RESPONSIBILITIES

Under the general supervision of a manager, supervisor, or professional, provides clerical support that includes telephone/visitor reception, typing, document production and binding, transcription, filing, and cashiering. Performs related duties as required.

Essential Duties

1. Answers the telephone and responds to caller by providing information or referring to appropriate individual; receives visitors to the department or section and provides information or refers as needed.

2. Types correspondence from written, printed, or dictated sources, to include letters, memoranda, records, forms, and reports; proofreads documents as required.

3. Prepares or completes forms and standardized documents by adding the necessary information and data, in order to fulfill program needs and requirements.

4. Processes and maintains department records to include time sheets, fiscal records, and personnel files, by adding/updating information in accordance with established procedures; may complete computations using basic arithmetic.

5. Maintains a filing system for the storage and retrieval of all internal/external correspondence, records, reports, and documents.

6. Receives and distributes incoming mail and correspondence; prepares outgoing mail for delivery to the postal service.

7. Operates office equipment to include PCs, calculators, transcribers, typewriters, photocopiers, printers, and FAX machines.

8. Provides document production and binding services using complex photocopiers and binding equipment.

9. May assist in the training and orientation of new employees.

QUALIFICATION REQUIREMENTS

Knowledge, Skills and Abilities

Knowledge of office practices and procedures; knowledge of the correct use of punctuation, spelling, sentence structure, and vocabulary; knowledge of basic arithmetic; knowledge of filing and recordkeeping techniques; knowledge of basic personal computer operating procedures and programs; ability to perform a wide variety of clerical, office assistance and support work of average difficulty; ability to learn City, department, and unit procedures and policies as they apply to the duties of the position; ability to learn the correct use of City forms and standardized documents; ability to utilize spreadsheet and database systems sufficiently to perform assigned duties; ability to process and maintain department records in accordance with established procedures; ability to assist in the training and orientation of new employees; ability to process incoming and outgoing mail; ability to operate departmental office equipment; ability to receive unit visitors in person and via telephone, and provide the necessary information or referral; ability to type sufficiently to perform the duties of the position; ability to work harmoniously with other employees and the general public.

Experience and Training

Two years of experience in clerical positions of increasing complexity; formal business training/education may be substituted for up to half of the required experience, or any combination of experience, training and education that provides the required knowledge, skills, and abilities.

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